Shipping Policy
Fast, Safe, and Secure Delivery for Every Order
At Elite JoySavings, we ship our lighting products with precision — just as they were designed. This policy outlines how your order is packed, shipped, and tracked.
1. Order Processing
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays are queued for the next business day.
An email with tracking information will be sent upon shipment.
2. Estimated Delivery Times
| Destination | Delivery Time | Cost |
|---|---|---|
| USA (Domestic) | 3–6 business days | Calculated at checkout |
| Canada & UK | 5–10 business days | Varies |
| International | 7–15 business days | Depends on location |
Please note that delivery windows may shift during peak seasons or due to regional disruptions.
3. Packaging & Protection
Every product is packed in:
High-density foam or molded cardboard inserts
Shock-absorbent outer cartons
Recyclable sleeves and labels
We design our packaging to protect sensitive electrical components and polished finishes.
4. International Shipments
We ship globally, but local customs rules may affect import eligibility.
Buyers are responsible for any duties, VAT, or import taxes imposed by their country.
Customs delays are beyond our control but we provide tracking for transparency.
5. Shipment Tracking
You’ll receive:
A tracking number via email once shipped
Courier updates through your tracking link
Support in case of delay, loss, or damage
For questions, reach out to our support team anytime.
6. Incorrect or Incomplete Addresses
If your order cannot be delivered due to incorrect address information:
The item will be returned to our warehouse
We will contact you for reshipment options
Additional shipping fees may apply
Always double-check your delivery details before placing an order.
7. Split Orders
Larger purchases or orders with mixed item types may ship in multiple packages. You’ll receive individual tracking codes per shipment.
8. Support Contact
For any shipping-related concerns:
📧 Email: [email protected]
🌐 Website: https://elitejoysavings.shop
Let us ensure your lighting arrives exactly as expected — sleek, intact, and ready to install.